Frequently Asked Questions

What time is check in and check out?

We guarantee Check In by 3pm on the day of your arrival, please contact reception or call the hotel +353 71 919 4480 in advance if you would like to request an earlier check in and we will try our best to meet your needs. Noon is Check Out time with an extra charge for Late Check Out at 1pm


Do you accept cash?

Reception takes payments through the card that is on file with your booking only. Cash is accepted in the Mill Bar, Restaurant and Ripples only. 


Group Bookings

 If you book more than 3 rooms,  different policies and additional supplements may apply.  Individual bookings that arrive as a group will be subject to group rules.


Is there parking?

The Riverside Hotel has very limited onsite parking, it is not possible to reserve a space in our car park unless you are a blue badge holder. If you are a blue badge holder and wish to reserve a space please email with your requirements and we will do our very best to accomodate you.

Please be advised that there is ample 'free' and 'Pay & Display' parking around the hotel. 

Riverside Hotel guests can park for free in the County Hall car park which is approximately 150 metres from the hotel. The Eircode for this car park is F91 A7KC. Directions to this car park are: with the Riverside Hotel on your left-hand side, if you carry on past the hotel, the car park is approximately 150 metres along the river on the right-hand side.

There is also a Pay & Display car park which is approximately 200 metres from the hotel at the end of St Annes Terrace. St Annes Terrace is the road opposite the hotel. The Eircode for this car park is F91 R250.

The surrounding roads also have Pay & Display parking but these spaces have day and time restrictions. 

Please feel free to pull up at the hotel, unload your luggage, and then go and park. 


Is smoking permitted?

Smoking is not allowed anywhere inside the building of the Riverside Hotel, if you are found to have smoked within the building or in a bedroom, you will incur a €250.00 charge for deep cleaning.


Is vaping permitted?

Vaping is not allowed anywhere inside the building of the Riverside Hotel, it has caused the fire alarm to go off!


Are pets permitted?

We only allow registered Assistance Dogs to stay at the hotel, please inform us prior to arrival if this is needed for your stay. All other pets are not permitted in the builidng - they are very welcome on our terrace by Ripples for a Puppacino or two! 


Can you charge to the room?

No, we currently do not allow any charges made to the room during your stay. All transactions are to be paid at the point of purchase. 


Are cots available?

Yes, children’s cots are available FOC, please alert us if this is necessary in advance of your stay by contacting or calling reception +353 71 919 4480. 

Additional adult Camp Beds are available in some of the hotel rooms, for an extra cost of €50.

Riverside Hotel Sligo

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